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Uber Customer Care Number: How to Contact Uber Support in India

  • Writer: Abhinand PS
    Abhinand PS
  • Mar 6
  • 2 min read

Introduction

In today's fast-paced world, ride-hailing services like Uber have become essential for daily commuting. However, there are times when users may need to contact Uber's customer support for assistance. It's crucial to know the official channels to ensure your concerns are addressed promptly and to avoid potential scams.



Hands holding a phone using the Uber app to set pick-up location. Blurred urban background with bright lights. Somber, focused mood.

Official Uber Customer Care Number in India

Uber provides a dedicated customer service line for users in India:

  • Phone Number: +91 8800688666

  • Availability: This helpline operates 24/7, ensuring assistance at any time of the day.

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How to Contact Uber Support

While the customer care number is available, Uber encourages users to utilize the in-app support feature for a more streamlined experience:

  1. Open the Uber App: Launch the Uber application on your smartphone.

  2. Access the Menu: Tap on the menu icon (three horizontal lines) in the top left corner.

  3. Select 'Help': Navigate to the 'Help' section to find answers to common questions or to report issues.

Safety Precautions: Avoiding Scams

There have been instances where users, attempting to contact Uber's customer care, have fallen victim to scams. In one reported case, a user lost ₹5 lakh after calling a fake customer care number found on Google.

 To safeguard yourself:


  • Use Official Channels: Always contact Uber through the app or the official customer care number provided above.

  • Be Cautious of Unsolicited Calls: If you receive unexpected calls claiming to be from Uber, refrain from sharing personal or financial information.

  • Verify Contact Information: Ensure that any contact information you use matches what's provided on Uber's official website or within the app.

Additional Resources

For more information on Uber's safety measures and support options:

  • Uber Safety Features: Learn about the various safety tools Uber offers to enhance your ride experience.

  • Report a Problem: Guidelines on how to report issues encountered during your ride.

Frequently Asked Questions (FAQs)

1. What should I do if I have an issue during my ride?

Use the in-app support feature to report problems directly to Uber's support team.

2. Is the Uber customer care number toll-free?

It's advisable to check with your service provider regarding call charges for the provided number.

3. How can I ensure my safety during rides?

Utilize Uber's in-app safety features, such as sharing your trip status with trusted contacts and using the emergency button if needed.

Conclusion

Knowing how to contact Uber's customer support through official channels ensures that your concerns are addressed efficiently. Always exercise caution to protect yourself from potential scams and prioritize your safety during rides.

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