Uber Eats Customer Service Number (2025 Guide)

Abhinand PS
Jul 23
3 min read

Uber Eats Customer Service Number: Complete 2025 Support Guide

In today’s fast-paced world of food delivery, getting timely support is essential. Whether your food arrived cold, your driver got lost, or you were wrongly charged, contacting Uber Eats customer service quickly can make all the difference. This 2025 guide gives you verified contact numbers, support options, and insider tips to resolve your issue faster.

🧾 Key Contact Details for Uber Eats Support

Support Type	Contact Method	Availability
Customer Service Number	📞 080-6939-9999 (India) / 1-800-253-9377 (US)	24/7 in most regions
In-App Help	Uber Eats app → “Help” section	24/7
Live Chat	App > Help > Chat with Support	24/7 (available in select cities)
Social Media	@UberEats on Twitter	Business hours
Email Support	Not available (app support preferred)	—

Why Contact Uber Eats Support?

Understanding when and why to reach out to Uber Eats helps avoid frustration. Here are the most common reasons customers contact Uber Eats:

Missing, incorrect, or cold food
Charges for canceled orders
Refund status or delays
App glitches or delivery issues
Account access problems

Each of these can usually be resolved quickly if you use the right support channel.

🚀 How to Contact Uber Eats Customer Service (Step-by-Step)

✅ 1. Use the App Help Section (Fastest Option)

Most issues are resolved within minutes via the app.

Steps:

Open the Uber Eats app.
Tap “Account” → “Help”.
Choose the order and issue.
Follow prompts to request a refund or chat.

💡 Pro Tip: For missing food or delays, select “Order never arrived” or “Missing items” for automatic support.

✅ 2. Call the Uber Eats Customer Service Number

Calling works best for urgent complaints or if you can’t access the app.

India: 080-6939-9999
United States: 1-800-253-9377
UK: Check in-app as phone support varies by city

Note: You must be logged into your Uber Eats account on the app for identity verification.

✅ 3. Use Uber Eats Live Chat Support

Available in select locations, live chat connects you directly with a support rep.

To access:

App → “Help” → Select issue → Tap “Chat with us”

✅ 4. Tweet or DM Uber Eats Support

Sometimes, social media responses are quicker. Tag or DM @UberEats on Twitter with your order ID.

How Long Does Uber Eats Take to Respond?

Support Method	Average Response Time
App Help	Instant to 1 hour
Phone Support	2–5 minutes
Twitter DM	1–6 hours
Chat Support	Under 10 minutes (if available)

Tips to Resolve Uber Eats Issues Faster

Always include your Order ID when contacting support
Be polite and concise
Take screenshots of the issue (e.g., missing items, wrong charges)
Use the same phone number/email linked to your Uber account
Avoid duplicate requests — it slows response times

Uber Eats Support: Region-Specific Contact Numbers

Uber Eats operates globally, and support numbers vary by country. Here's a list of a few common regions:

Country	Customer Support Number
India	080-6939-9999
USA	1-800-253-9377
Canada	Check in-app
UK	App-based support only
Australia	In-app help or website chat

For countries not listed, visit the Uber Help Portal and select your region.

Internal and External Resources

📝 How to Request a Refund on Uber Eats (official help article)
📱 Uber Eats Android App
📱 Uber Eats iOS App
🔗 Uber Eats India – Official Website

FAQ: Uber Eats Customer Service

❓Can I talk to a human at Uber Eats?

Yes. Use the in-app help to access chat support or call the phone support number based on your region.

❓How do I get a refund from Uber Eats?

Go to your order in the app → Tap “Help” → Choose an issue like missing items, order never arrived, etc. Refunds are typically processed in 2–5 days.

❓Is there an email address for Uber Eats support?

Uber Eats no longer offers direct email support. All help is now routed through the app or Uber Help.

❓What if my Uber Eats driver didn’t deliver?

If your food wasn't delivered, go to “Your Orders” → “Help” → “Order never arrived” in the app. You'll either get a refund or credit.

❓How can restaurants contact Uber Eats?

Restaurants can reach out through the Uber Eats Manager dashboard or Uber Eats Merchant Support.

Final Thoughts

Whether it’s a late delivery or a payment glitch, Uber Eats support in 2025 is more streamlined than ever—if you know the right way to reach out. Using the in-app help is often the fastest route, but calling the Uber Eats customer service number is still the go-to option for urgent matters. Bookmark this guide so you’re always prepared for any food delivery hiccup.

If you found this post helpful, check out our other guides:

👉 How to Contact Zomato Customer Care in 2025👉 Swiggy Late Delivery? Here’s What To Do

Let us know in the comments if you’ve had success with Uber Eats support!