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Uber Helpline Number India (2025) | 24x7 Customer Support

  • Writer: Abhinand PS
    Abhinand PS
  • Jul 28
  • 3 min read

🗂 Key Uber Support Contacts (India – 2025 Update)


White "Uber" logo centered on a black background.

🚨 Support Type

🧭 Contact Details

🛟 Emergency Helpline

000-800-9191-045 (India Uber Safety Line – during a trip only)

📱 In-App Help

Available 24x7 via Uber App (for any ride or account issue)

📧 Email Support

help@uber.com (not recommended—response is slow)

👤 Uber Greenlight Hubs

Visit Uber office (only for driver-partners, by appointment)

🚕 Why You Need the Uber Helpline Number in 2025

In today’s fast-paced ride-hailing environment, issues like overcharged fares, rude drivers, wrong routes, or forgotten items happen to the best of us. But what’s frustrating is not knowing how to contact Uber directly.

As someone who uses Uber almost daily across metro cities in India, I’ve tested all support channels. This guide will help you:

  • Access the real Uber customer care number India

  • Get 24x7 help through the Uber app

  • Reconnect with drivers to recover lost items

  • File complaints that actually get resolved

📞 Uber Helpline Number India (2025 Verified)

🚨 Uber Critical Safety Line (Rider): +000-800-9191-045🕐 Available only during an active trip📍 Use for: Unsafe driver behavior, vehicle incidents, medical emergencies

Important Notes:

  • This number connects you to a safety team based in India.

  • You must be on a live trip—it won't work for past trips.

  • For all other issues (refunds, item recovery, payment disputes), use the app.

📲 In-App Uber Support (Works 24x7 for All Riders)

The Uber app remains the primary and fastest way to get support in India, and it has become more responsive in 2025 thanks to AI-driven help bots and callback features.

How to Contact Uber Support via App:

  1. Open the Uber app

  2. Tap Menu (☰) > Help

  3. Select “Your Trips” > Choose your ride

  4. Pick a relevant issue (e.g., fare, lost item, safety)

  5. Chat or request a callback from a support executive

Mobile Optimized: The new Uber app interface ensures fast responses, push notifications, and a support timeline for ongoing cases.

🧳 Forgot Something in an Uber?

Losing your phone, bag, or wallet during a ride is scary. But Uber has streamlined the lost item recovery in 2025.

Recover Lost Items in Uber (Step-by-Step):

  1. Open the Uber app

  2. Tap Help > Your Trips

  3. Choose the trip > Select “I lost an item”

  4. Tap “Contact my driver” – Uber connects you to the driver’s number

  5. If unreachable, Uber support follows up via app or SMS

🔒 Uber masks your phone number for privacy and logs all calls for security.

💡 Real Experience: How Uber Help Resolved My Ride Issue in 2025

During a recent ride in Hyderabad, I was overcharged ₹120 due to an app glitch. I opened the Uber app, tapped into Help > Trip Issues > Overcharge, and the amount was auto-refunded within 5 minutes. No call, no email—just instant app-based resolution.

Issue Type

Method Used

Resolution Time

Fare dispute

App Help

5 minutes

Lost item

Driver Call

20 minutes

Unsafe ride

Helpline Number

10 minutes

Payment stuck

App Chat Support

2 hours

👨‍✈️ Uber Greenlight Hubs – For Driver Partners

If you're a driver-partner in India and need in-person help:

Visit Uber Greenlight Hub (Only with Appointment):

  • Bangalore: BTM Layout

  • Mumbai: Andheri East

  • Delhi NCR: Gurugram Sector 44

📌 For onboarding, payout issues, background verification, or technical vehicle help.

🔗 Useful Internal Blog Links on AbhinandPS.com

  • Uber vs Ola: Which Offers Better Support in India (2025)?

  • How to Recover Lost Items in Cabs (India Guide)

  • Top 10 Customer Care Numbers You Must Bookmark (2025)

📌 FAQs – Uber Customer Service Number India (2025)

1. What is the Uber India helpline number?

The Uber India critical safety helpline is +000-800-9191-045, available only during an active ride.

2. Can I call Uber customer care after a trip is over?

No, Uber does not have a public number for post-ride queries. Use the Help section in the app to report any issue.

3. How do I recover a lost item if the driver doesn’t answer?

After using the in-app driver call option, you can report “driver not responding” under Lost Item Help. Uber’s backend team will intervene and contact the driver for you.

🚘 Final Word: Uber Support in India is Fast—If You Know Where to Go

Uber doesn’t publish a general customer care number in India. But with the right steps—using the emergency helpline during rides and in-app help for everything else—you can get reliable, timely assistance.

👉 Share this page or bookmark it so you always have the real Uber support details at your fingertips in 2025.

 
 
 

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