Österreichische Post Customer Service Number – Contact Support in 2025
- Abhinand PS
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- Jul 31
- 3 min read
📌 Key Details: Österreichische Post Customer Support
Feature | Details |
📞 Customer Care Number | +43 (0) 810 010 100 (available Mon–Fri, 7am–7pm CET) |
🌐 Official Website | |
✉️ Email Support | |
🏢 HQ Address | Rochusplatz 1, 1030 Vienna, Austria |
💬 Live Chat | Available via post.at during business hours |
Why You Might Need Österreichische Post Customer Service
Whether you’re tracking a missing parcel, managing your PO box, filing a complaint, or requesting mail redirection, Österreichische Post’s customer care team is here to help.
In 2025, Austrian Post continues to modernize its services, including better digital tracking, faster resolution, and multiple support channels.
☎️ How to Contact Österreichische Post in 2025
1. 📞 Call the Customer Support Number
The quickest way to resolve most issues is by calling:
Austria Post Customer Care Number:📞 +43 (0) 810 010 100🕒 Available Monday to Friday, 7:00 AM – 7:00 PM CET
This helpline connects you to English and German-speaking agents ready to help with domestic or international shipping queries.
2. 💬 Use the Live Chat on the Official Website
Visit www.post.at and click the chat icon at the bottom-right corner of the screen. Live agents are available during business hours, and chatbots can assist 24/7.
3. ✉️ Email Österreichische Post Support
For non-urgent issues or document requests, email:
Make sure to include your tracking number, name, and full description of the issue for faster resolution.
🚚 Services You Can Get Help With
📦 Package tracking and delays
📬 Redirection or mail hold requests
📮 Post office complaints or feedback
💼 Business solutions and logistics
🏠 PO box registration, address changes
🌍 International shipments (DHL, EMS, etc.)
📱 Tips to Get Help Faster
Use your tracking number in all communication.
Be specific: mention the service location or branch if relevant.
Try calling before 9:00 AM or after 5:00 PM to avoid peak hours.
Check Post AT Help Center for FAQs before calling.
🧠 Quick Guide: Troubleshooting Common Issues
Issue | What to Do |
Parcel marked as delivered but not received | Call customer service + file complaint online |
Delayed international delivery | Use Tracking Tool |
Address change not updated | Visit local branch or use post.at account |
Refund or damage claim | Submit online form + follow-up via email |
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🔎 FAQs: Österreichische Post Customer Support
1. What is the toll-free number for Österreichische Post?
Austria doesn’t have a nationwide toll-free number for Post services, but you can call +43 (0) 810 010 100, which is charged at local call rates.
2. Can I track international parcels via Österreichische Post?
Yes. Use post.at/sendungsverfolgung to track both domestic and international parcels shipped via partners like DHL, EMS, etc.
3. Does Österreichische Post offer support in English?
Yes. The customer care number supports both German and English, making it easier for expats and tourists in Austria.
Final Thoughts
If you're dealing with a lost parcel, delayed letter, or postal confusion in Austria, the Österreichische Post customer care team is your first line of support. With phone, email, chat, and in-person help available, resolving issues is easier than ever in 2025.
Bookmark this page for quick reference, and don’t hesitate to share it with anyone relying on Austria’s national postal system!
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