Swiggy Customer Care Number 2025 | Helpline & Support
- Abhinand PS
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- 9 hours ago
- 3 min read
Introduction
Swiggy has become one of India’s top food delivery and quick-commerce platforms, serving millions of customers daily. But what if your order arrives late, food is missing, or you don’t get your refund? That’s when knowing the Swiggy customer care number and support options makes all the difference.
From personal experience as a frequent Swiggy user, I can confirm that the in-app chat support usually resolves issues fastest. However, calls and emails are also available for escalation. This guide provides the official Swiggy helpline numbers, support channels, and quick complaint methods for 2025.
✅ Swiggy Customer Care Number (Latest in 2025)
Here’s a quick-reference table of Swiggy’s official support options:
Support Type | Contact Details | Availability |
Swiggy Helpline Number | 080-67466729 | 24x7 |
In-App Chat Support | Swiggy App → Help | Instant |
Email Support | 24–48 hrs | |
Corporate Orders | Business hours | |
Official Help Website | 24x7 |
⚠️ Note: Swiggy never asks for UPI PINs or OTPs. Only use official channels. Ignore fake customer care numbers circulating on social media.
🔎 Why Customers Contact Swiggy Customer Care
Here are the most common reasons why users raise complaints:
Refund & Payment Issues → Money deducted but order not delivered
Wrong or Missing Items → Incorrect order or missing food packet
Delayed or Canceled Orders → Lack of delivery updates or last-minute cancellations
Corporate Catering Queries → Large orders, billing, and account management
Instamart & Dineout Support → Fast grocery delivery or dining reservation refunds
👉 Pro Tip: For order tracking issues, the “Help” button inside Swiggy app connects you instantly to a live agent.
🛠️ How to Contact Swiggy Support in 2025
1. In-App Chat (Best Way)
Open Swiggy App
Tap My Orders → Select Order → Help
Choose relevant issue → Get quick chatbot or live agent assistance
2. Calling the Helpline
Dial 080-67466729 for direct support on urgent issues like payment errors or delivery disputes
3. Email Escalation
Write to support@swiggy.in with details: order ID, registered phone/email, and screenshots
Best for refund disputes or ongoing unresolved complaints
✨ Pro Tips for Faster Complaint Resolution
Always keep your Order ID handy
For faster refunds, choose Swiggy Wallet refund option (instantly credited)
Raise disputes inside the app within 24 hours of order delivery
Use corporate support email for B2B/catering queries instead of general helplines
FAQs: Swiggy Customer Care (2025 Edition)
1. What is the official Swiggy customer care number?The official Swiggy helpline is 080-67466729, available 24/7 across India.
2. How do I raise a refund request with Swiggy?Go to Swiggy App → Orders → Help → Report Issue → Refund Request. Refunds are typically processed within 2–5 business days, depending on payment method.
3. Is Swiggy customer support available 24 hours?Yes, Swiggy’s in-app chat and helpline operate round the clock for customer convenience.
Final Thoughts
By 2025, Swiggy’s customer care system has become even more streamlined with AI-powered support, faster refunds, and integrated order tracking. From my experience, the in-app Help tab is still the fastest way to resolve food delivery complaints, but keeping the helpline handy helps in urgent cases.
Frequent online foodies should bookmark this guide for quick reference. For more e-commerce and digital support guides, see abhinandps.com:
[Zomato Customer Care Number & Support Guide 2025]
[Amazon India Helpline & Refund Escalation]
[Paytm/PhonePe/Google Pay Dispute Support 2025]
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